Privacy Policy

Biologique Recherche is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR).

The purpose of this Privacy Policy is to explain to you what personal information we collect, how we use it, how we share and store your data, your rights and other useful privacy and security-related matters.

We hope you take the time to read this policy. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this Privacy Policy is part.

 

DATA COLLECTION

We do not collect sensitive information about you except when you specifically knowingly provide it.

We, along with third-party vendors (including Google), use first-party cookies and usage data to run Google Analytics Demographics and Interest Reporting, which gives us insight into behaviour information relating to visitor age, gender and interests. This Analytics data is collected via a JavaScript tag in the pages of our site on an anonymous and aggregate level (it is not tied to personally identifiable information). This information will help us to understand browsing behaviour to optimise website content and marketing around our demographics and users’ interests in order to provide a better experience whilst visiting our site.

While we recommend that users enable cookies on their browsers in order to enjoy all the features of our website, the decision remains in the hands of the individual. Most browsers allow you to control management of cookies, you will need to refer to your browser help menu for further information.

 

USE OF DATA

We use personal information that we collect to send you information and enhance your experience using the website.

All the information collected via the Online Skin Consultation about your skin concerns, age, allergies, treatments and skincare routine as well as contact details are used to assist you with your request and advise you on the best skincare routine. This personal data and pictures submitted are strictly confidential and will not be shared externally.

All of our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

Subject to any preferences you have expressed (where applicable), we use personal information to deliver marketing and event communications to you across external platforms. We will do this during the period of your relationship with us and, unless specifically instructed otherwise by you, for a reasonable period of time after the relationship has ended in order to inform you about products, services, and events which we think may be of interest to you.

We will not sell, rent, exchange or divulge your personal information to any third party, for any reason, unless requested to do so by a law enforcement or government agency for reasons of fraud.

 

ACCESS TO INFORMATION

You have a right to request access to the personal information that we hold about you. Should you wish to make such a request, please contact us at concierge@br-uk.co.uk.

 

CORRECTION OF PERSONAL DATA

In order to maintain the accuracy of our database, you can update your personal details by contacting us at concierge@br-uk.co.uk.

 

RIGHT TO WITHDRAW CONSENT

Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent. For instance, to opt out of marketing, you can use the unsubscribe link found in the marketing communication you receive from us. If we send you a promotional email, it will include instructions on how to opt out of receiving these marketing communications in the future. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed. Please remember that even if you opt out of receiving marketing emails, we may still send you important service information related to your account and orders.

Also, you can use the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout/) to disable tracking by Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings.

 

RIGHT OF ERASURE

You can request us to erase your personal data where there is no compelling reason to continue processing. If at any point you wish for us to delete information about you, you can simply contact us at concierge@br-uk.co.uk. At your request, we will have any reference to you erased in our database.

 

RIGHT TO DATA PORTABILITY

This right allows you to obtain your personal data that you have provided to us with your consent or which was necessary for us to provide you with our products and services in a format which enables you to transfer that personal data to another organisation. You may have the right to have your personal data transferred by us directly to the other organisation, if this is technically feasible.

RIGHT TO RESTRICT PROCESSING OF PERSONAL DATA

You have the right in certain circumstances to request that we suspend our processing of your personal data. Where we suspend our processing of your personal data we will still be permitted to store your personal data, but any other processing of this information will require your consent, subject to certain exemptions.

RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA

You have the right to object to our use of your personal data which is processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so or we need to process your personal data in connection with any legal claims.

 

RIGHT RELATING TO AUTOMATED DECISION MAKING AND PROFILING

You have the right not to be subject to a decision which is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. This right means you can request that we involve one of our employees or representatives in the decision-making process. We are satisfied that we do not make automated decisions of this nature.

 

DATA RETENTION

We only retain the personal data collected from a user as long as the user’s account is active or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations and resolve disputes etc.

 

LINKS TO OTHER WEBSITES

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

COMMUNICATION AND MARKETING

If you have subscribed to our newsletter or advised us of your email address, postal address and telephone number, you consent to receive communication from us about our latest news.

Our emails refer to the products and treatments we offer, which we think may be of interest to you. To opt-out of receiving marketing communications from us, please email us at concierge@br-uk.co.uk.

 

CONTACT

Any questions, comments and requests regarding this privacy policy are welcomed and should be addressed to concierge@br-uk.co.uk.

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